Senior, ADA & Paratransit Services
Accessibility
MX bus service is accessible to persons with disabilities. All MX buses are equipped with wheelchair lifts that enable persons in wheelchairs or persons who cannot navigate steps to ride the bus. Operators are trained to assist riders use wheelchair lifts, secure wheelchairs, provide information on destinations served, and announce stops, including any stop you request. You may travel with your respirator, concentrator, and portable oxygen. Service animals are welcome on board buses and in our facilities. Public information is available in alternative formats upon request.
Reasonable Modification Policy
Passengers with disabilities may request modifications to current service procedures to access the service. To make a request, please call us at (970) 349-5616. Please submit requests at least the day before the trip. Click here for the Mountain Express Reasonable Modification Policy.
Senior Transportation Services
Mountain Express (MX) offers senior transportation services for seniors of Gunnison County. Rides are available for local trips and appointments in Crested Butte and Gunnison, as well as longer-distance travel to Montrose and Grand Junction. To schedule a ride, please contact Barbara at 970‑275‑4768 at least seven days in advance, Monday–Friday between 9:00 a.m. and 5:00 p.m. There is no cost for riders age 60+, though donations are gratefully accepted and encouraged. Donor Acknowledgement: Senior transportation program services are generously funded by the Gunnison Valley RTA.
ADA Complementary Paratransit Services
MX offers ADA Complementary Paratransit (curb-to-curb) transportation service for eligible disabled passengers (based upon criteria established by the American with Disabilities Act). Those individuals with disabilities, who are unable to utilize the regular MX Fixed Route service may be eligible for this service.
• View the ADA Paratransit Service Guidelines
• View the Application for ADA Paratransit Service
If you have any questions, need help filling out this application, or need an alternative format, please contact our office at (970) 349-5616 or email Dave Arkoette, Lead Supervisor.
Please return your completed application to:
Dave Arkoette
Lead Supervisor
darkoette@mtnexp.org
Americans with Disabilities Act (ADA)
In accordance with the provisions of the Americans with Disabilities Act and Civil Rights Act of 1964, Mountain Express does not discriminate on the basis of disability, race, color, national origin, sexual orientation, or gender.
For more information about these statutes, or to file a complaint, contact the Mountain Express Designated Disability Rights and Title VI coordinator, Transportation Director, P.O. Box 3482, Crested Butte, CO 81224. (970) 349-5616.
Mountain Express Operations Manual, Section X: Services to Passengers with Disabilities ADA Policy and Procedures.
Information in non-English alternative formats may be obtained through the person listed above.
For Telecommunication Relay Service, call (800) 659-3656 (voice) or (822) 659-2656 (hearing impaired).
Individuals will be permitted to use service animals, as defined within ADA guidelines, if necessary.