Senior, ADA & Paratransit Services
MX bus service is accessible to persons with disabilities. All MX buses are equipped with wheelchair lifts that enable persons in wheelchairs or persons who cannot navigate steps to ride the bus. Operators are trained to assist riders use wheelchair lifts, secure wheelchairs, provide information on destinations served, and announce stops, including any stop you request. You may travel with your respirator, concentrator, and portable oxygen. Service animals are welcome on board buses and in our facilities. Public information is available in alternative formats upon request.
Reasonable Modification Policy
Passengers with disabilities may request modifications to current service procedures to access the service. To make a request, please call us at (970) 349-5616. Please submit requests at least the day before the trip. Click here for the Mountain Express Reasonable Modification Policy.
Senior Transportation Services
The MX provides senior transportation service in partnership with Gunnison County. MX provides demand response transportation service to seniors of Gunnison County who reside in Mt. Crested Butte, Crested Butte, and the surrounding north valley communities, to the same locations and on the same schedule as was provided by the Two Buttes Senior Center.
To arrange a ride on the service, please contact Barbara at least 24 hours in advance at 970-275-4768.
There is no charge for those 60+, however donations a gratefully accepted and encouraged.
Donor Acknowledgement: Senior transportation program services are generously funded, in part, by Region 10 Area Agency on Aging and contributions from Gunnison County, City of Gunnison, RTA and ridership donations. Mountain Express provides senior transportation services in both CB and Gunnison. For more Gunnison County Senior Resources click here.
ADA Complementary Paratransit Services
The MX offers ADA Complementary Paratransit (curb-to-curb) transportation service for eligible disabled passengers (based upon criteria established by the American with Disabilities Act). Those individuals with disabilities, who are unable to utilize the regular MX Fixed Route service may be eligible for this service.
• View and print the ADA Paratransit Service Guidelines
• View and print the Application for ADA Paratransit Service
If you have any questions, need help filling out this application, or need an alternative format, please contact our office at (970) 349-5616.
Please return your completed application to:
P.O. Box 3482
2 North Eighth Street, Bldg D
Crested Butte, CO 81224
Americans with Disabilities Act (ADA)
In accordance with the provisions of the Americans with Disabilities Act and Civil Rights Act of 1964, Mountain Express does not discriminate on the basis of disability, race, color, national origin, sexual orientation, or gender.
For more information about these statutes, or to file a complaint, contact the Mountain Express Designated Disability Rights and Title VI coordinator, Transportation Director, P.O. Box 3482, Crested Butte, CO 81224. (970) 349-5616.
Mountain Express Operations Manual, Section X: Services to Passengers with Disabilities ADA Policy and Procedures.
Information in non-English alternative formats may be obtained through the person listed above.
For Telecommunication Relay Service, call (800) 659-3656 (voice) or (822) 659-2656 (hearing impaired).
Individuals will be permitted to use service animals, as defined within ADA guidelines, if necessary.